Privacy Policy
How we collect, use, and protect your personal data.
Last updated: February 2026
Who we are
Nerdster.ai is the trading name of Nerdster Limited, an AI consultancy based in London, UK. We help businesses audit, build, manage and teach AI that takes work off the desk. When we refer to "we", "us", or "our" in this policy, we mean Nerdster Limited.
Data Controller details:
Nerdster Limited
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Company No. 08223563, registered in England & Wales
Email: [email protected]
What data we collect
We may collect the following personal data when you interact with our website or services:
- Name, email address, company name, and phone number when you fill in a contact form or book a call
- Information you provide in messages or enquiries
- Technical data such as IP address, browser type, and pages visited, collected automatically through cookies and analytics tools
- Information provided during AI readiness assessments or consultations
- Messages you send via our live chat assistant (Giuseppe) and the replies generated — stored to help us improve our service and review conversations where needed
How we use your data
We use your personal data to:
- Respond to your enquiries and provide our consultancy services
- Send you information you have requested, such as AI readiness reports
- Improve our website and services
- Comply with legal obligations
We will not sell your personal data to third parties. We will not send you unsolicited marketing emails unless you have opted in.
Legal basis for processing
We process your personal data on the following legal bases under the UK GDPR:
- Consent: Where you have given us explicit consent, such as subscribing to our newsletter
- Legitimate interest: Where processing is necessary for our legitimate business interests, such as responding to enquiries
- Contractual necessity: Where processing is necessary to perform a contract with you
Data storage and security
Your data is stored securely using industry-standard encryption and access controls. We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Data retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:
- Contact and enquiry form submissions — 24 months
- Live chat (Giuseppe) conversation logs — 12 months
You may request earlier deletion at any time by emailing [email protected].
Your rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at [email protected].
Cookies
Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies to understand how visitors use our site. You can control cookie settings through your browser preferences.
Third-party services
We may use third-party services such as Google Analytics, form processors, and email providers. These services have their own privacy policies, and we encourage you to review them.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact us
If you have any questions about this privacy policy or how we handle your data, please contact us at [email protected].